CAREERS AT BICKERTON SKODA.

Senior Receptionist / Receptionists

(Each role will be approximately 21½ hours per week, working on a rota of working 5 out of 7 days and must be able to cover colleagues absence)

Would you like to be an integral part of an award winning ŠKODA dealership?

Following an internal restructure we currently have fantastic opportunities to play a key part in our dealership. If you have excellent customer service skills, a friendly manner, are flexible, organised and able to work under your own initiative you could be our ideal candidate. Of smart appearance you will need an excellent telephone manner and previous experience of operating telephone systems and be competent at using IT packages. Led by the Senior Receptionist the team will provide reception cover across all opening hours of the business.

Main duties and responsibilities include;

• To act as the initial point of contact for all telephone enquiries, personal visitors and our customers. Inbound calls account for a significant part of this role and you’ll be required to respond in a professional and efficient manner.
• Liaising with colleagues across all areas of the business to ensure all information is passed on in a timely and appropriate way.
• Meeting and greeting of personal callers, providing information and signposting them to the appropriate department.
• Ensuring the hospitality area is kept tidy and welcoming.

Additionally the Senior Receptionist will be responsible for the weekly staff rotas, arranging cover for absence and liaising with the department manager whilst supervising the Reception team.

If you believe you have skills and experience to undertake this important role please apply with a full CV and covering letter to (recruitment@bickertonskoda.co.uk)

Closing date for applications is Monday 16th October 2017.